Scam Alert!

Scammers are spoofing our number and calling customers. We will NEVER ask for your password or login info. Do not share personal details. Hang up and call us directly using the official number on your card or our website. Stay alert!

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Lost or Stolen Card

Freeze Your Card Quickly!

Please report a lost or stolen card immediately. Call us during regular business hours at 540-359-7100. We will issue you a new card and cancel the compromised one to reduce the chance that it will be used improperly.

After regular business hours, call this 24-hour, toll-free number:

  • 844-202-5333 for a lost/stolen debit card