Lost or Stolen Card
Freeze Your Card Quickly!
Please report a lost or stolen card immediately. Call us during regular business hours at 540-359-7100. We will issue you a new card and cancel the compromised one to reduce the chance that it will be used improperly.
After regular business hours, call one of these 24-hour, toll-free numbers:
- 800-554-8969 for a lost/stolen debit card
- 800- 367-7576 for a lost/stolen credit card