Lost or Stolen Card

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Freeze Your Card Quickly!

Please report a lost or stolen card immediately. Call us during regular business hours at 540-359-7100. We will issue you a new card and cancel the compromised one to reduce the chance that it will be used improperly.

After regular business hours, call one of these 24-hour, toll-free numbers:

  • 800-554-8969 for a lost/stolen debit card
  • 800- 367-7576 for a lost/stolen credit card

Your security is important to us. Learn more about staying safe online.

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