Better Banking

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At Oak View National Bank, we are always on the lookout for better ways to connect our customers with the very best financial products and services.  We are excited to announce we have partnered with a best-in-class core operating system to better serve your banking needs.  This technology upgrade will take place May 21, 2021 through May 23, 2021.  

View the customer letter and Better Banking Guide here.  

Your Are on Your Way to Better Banking

On Monday, May 24, 2021, once the upgrade is complete, there are a few things for you to do be on your way to better banking!  Let's get started:

Online Banking

  • Log in to Online Banking with your current User ID, and your temporary password, which is your User ID plus the last four digits of your Social Security number.  
  • If you are a Business Online Banking eCorp user, your log in credentials will be your current User ID and your temporary password, which is the User ID plus the last four digits of the business EIN.
  • Be on the lookout for a separate email if you are a Business Online Banking Merchant Capture customer with important instructions to access your online account.
  • If you are a Quicken or QuickBooks user, more information to re-authorize your connection is available here
  • All Online Banking users (personal and business) will log in in the same area; no need to select your service. 
  • If you had previously saved the Online Banking login page in your browser favorites, delete the out-of-date bookmark.
  • Reset your security questions.
  • Establish new alerts and reminders. 
  • Establish your account nicknames.

Software minimum version requirements: Microsoft Edge version 79 or higher; Chrome version 52 or higher; Firefox version 48 or higher; Opera version 39 or higher; and Internet Explorer 11.

Mobile Banking

  • Customers may access Mobile Banking, after successfully logging in to Online Banking.
  • Download the new Oak View National Bank app through the Apple App Store or Google Play.
  • Be sure to delete your old Mobile Banking apps.

Software minimum version requirements: Android, 4.4 or higher; iOS, version 11 or higher.

Bill Pay

  • Verify your Bill Pay payee information is correct.
  • Confirm your existing payments are set up correctly.
  • If you are a Business Bill Pay customer with sub-users enabled, be sure the administrator enables the sub-users in Business Bill Pay first.
  • Set up alerts and reminders.
  • Register for your eBills.
  • Set up payees in SPIN, our new person-to-person payment service.

Building a Better System

The core operating system stores data, protects customer information, and handles day-to-day banking functions such as account opening, posting transactions, and originating and servicing loans.  This includes how you access your account through Online and Mobile Banking, at your branch, or with your debit card.  

Connecting You to a Better Experience

This upgrade will enable us to continue to provide the customer-centered relationship banking experience you love, and will give us a platform on which to provide the modern digital financial tools you require.

Safety & Security

Keeping your information private and secure is always our top priority.  The core conversion process will not compromise your information in any way.  

Better Banking, For You

Our new new core operating system will allow us to operate more efficiently and provide you with better services.  After May 23, 2021, we will have many new and improved features and benefits we look forward to sharing with you.  

Your security is important to us. Learn more about staying safe online.

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